Repairs & Returns

Repairs:

Requests for repairs of wire-wrapped jewelry are handled on a case-by-case basis. Should it happen that a wire comes loose due to workmanship, we will fix that free of charge. Should a piece of our jewelry get stepped on, caught and pulled out of shape, slammed in a car door, seat-belt, or otherwise smashed, it will pretty much depend on how much damage has been done. The fee could range from just shipping to the cost to completely rebuild the setting. We only repair items purchased from T-N-T Mine Co. Please email us with pictures and the date of your purchase to discuss any repairs.

Returns & Exchanges

We gladly accept returns, exchanges, and cancellations

Ship items back within:14 days of delivery

Request a cancellation within: 1 hour of purchase

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

Custom or personalized orders
Items on sale

Returns and exchange details

We want you to be 100% satisfied with your jewelry purchase. If for any reason you are unhappy, send us a message and let us know what the problem is.

Please contact us within 7 days of purchase. We will be happy to exchange your jewelry for another piece of equal value or provide a full refund minus original shipping costs. Returned jewelry must be in the same condition as purchased including the jewelry box. Buyer pays return shipping.